Synovus Wins 26 Greenwich Excellence & Best Brand Awards

Staff Report From South Carolina CEO

Thursday, February 7th, 2019

Synovus has won 22 awards in the 2018 Greenwich Excellence Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated by Greenwich Associates, 34 received awards for small business banking and 40 for middle market banking. In addition, Synovus won 4 awards in the 2018 Greenwich Best Brand Awards for Small Business Banking and Middle Market Banking. Among more than 600 U.S. banks evaluated, 22 banks received awards for small business banking and 20 for middle market banking. Only one bank won more awards than Synovus.

Synovus won 12 awards for Small Business Banking, with national recognition for:

Overall Satisfaction

Branch Satisfaction

Likelihood to Recommend

Overall Satisfaction with Relationship Manager

Cash Management Overall Satisfaction

Cash Management Customer Service

Cash Management Ease of Product Implementation

Cash Management Product Capabilities

Cash Management Overall Satisfaction with Specialist

Synovus won 10 Middle Market Banking awards and was recognized nationally for:

Overall Satisfaction

Likelihood to Recommend

Overall Satisfaction with Relationship Manager

Cash Management Overall Satisfaction

Cash Management Customer Service

Cash Management Ease of Product Implementation

Cash Management Product Capabilities

Synovus was also honored with six South Regional awards, including three in Small Business Banking for “Overall Satisfaction,” “Likelihood to Recommend,” and “Cash Management Overall Satisfaction.” In Middle Market Banking, Synovus earned three regional awards for “Overall Satisfaction,” “Likelihood to Recommend,” and “Cash Management Overall Satisfaction.”

The Greenwich Excellence Awards recognize exceptional service quality to small and middle market businesses. To determine the winners, Greenwich Associates interviewed more than 15,000 small businesses with sales of $1-$10 million and more than 15,000 middle-market firms with sales of $10-$500 million across the country.

Greenwich Associates announced the 2018 Greenwich Excellence Small Business Banking Awards and 2018 Greenwich Best Brand Awards in U.S. Small Business Banking February 5, and the 2018 Greenwich Excellence Middle Market Banking Award and 2018 Greenwich Best Brand Awards in U.S. Middle Market Banking winners February 6.